Most work situations today put us in contact with others who look, think, or act differently than ourselves. These differences can make anyone uncomfortable even fearful and result in behavior that could be interpreted as insensitive, unfair, or prejudicial. Look around and you may see a community, a country, or a business mired in misunderstandings and unable to reach full potential. Imagine what it would be like if we could embrace that potential. That is the mission of this book.
WORKING TOGETHER helps you to understand and respect people of other cultures and become understood and respected by them. It does this by teaching you to master how you think about yourself and others, how to speak and listen effectively to people with different backgrounds, and how to pay attention to the non-verbal language of "where, when, and how" you do things. You can become a champion of diversity, whether you manage a multinational corporation or simply work alongside another human being who is different from yourself.
Part 1: Manage Your Mind
Part 2: Manage Your Words
part 3: Manage the Unspoken
Part 4: Taking Action
Part 5: Diversity and Globalization
Part 6: Conclusion