"Operations Management in the Supply Chain : Decisions and Cases" is an ideal book for the instructor seeking a short text with cases. This book employs a cross functional perspective that emphasizes strategy and critical thinking, appealing to non majors and practical for use in an MBA level or undergraduate course in operations management. The size and focus of the book also make the text attractive for the cross functional curriculum where students are required to purchase more than one text. The sixteen cases offer variety in length and rigor; and several are from Ivey, Stanford, and Darden. This mix makes the book appropriate for both undergraduates and MBA students.
Part 1 Introduction
- The Operations Function
- Operations and Supply Chain Strategy
- Product Design
Part 2 Process Design
- Process Selection
- Service Delivery System Design
, etc.
Part 3 Quality
- Managing Quality
- Quality Control and Improvement
Part 4 Capacity and Scheduling
- Supply Chain Management
- Forecasting
, etc.
Part 5 Inventory
- Independent Demand Inventory / Supplement : Advanced Models
- Materials Requirements Planning and ERP
Part 6 Case Studies