The Effective Supervisor's Handbook Second Edition Louis V. Imundo
This classic problem-solver provides comprehensive answers, practical advice, proven procedures, and workable programs that can make the supervisor's job easier, more effective, and rewarding. Updated for today's front-line managers, this new edition describes how to:
- make the transition from worker to supervisor
- hire and keep good people
- develop teamwork
- improve communication skills
- set up appraisal and disciplinary procedures
- boost employee productivity
- work with a culturally diverse workforce
- manager personal time and stress
The book delivers just the information you need to handle every supervisory problem and cultivate the qualities that separate great supervisors from merely good ones.
1. Management and the Supervisor's Role
2. The Transition From Worker to Supervisor
3. People: The Key to productivity
4. Developing Teamwork
5. Selecting and Assimilating Employees
6. Improving Communication
7. Providing Leadership
8. Effective Employee Discipline
9. Employee Performance Appraisal
10. Employee Counseling
11. Time and Stress Management