Selling is a complex process. In order to succeed, sales professionals need to have not only a healthy self-esteem, but also a precise, proven system to get them confidently through each sales call. In Ten Steps to Sales Success, sales expert Tim Breithaupt both teaches and inspires — providing a treasure-trove of practical tools and techniques designed to cover the entire selling process from A to Z. The book presents a complete methodology based on the author's "Ten-Step Model of Sequential Selling," comprising:
Attitudes of Success * Time Management * Prospecting * Building Rapport and Trust * Probing and Listening * Value-Added Solutions * Closing *
Creative Negotiation * Action Plans * and Follow-Up.
Perfect for both sales novices and veterans, the book includes humorous illustrations to support key points, and provides numerous "how-to" examples. It is a must-read for anyone seeking to move beyond sales survival to sales excellence.
Author Biography: Tim Breithaupt (Calgary, AB, Canada) is the founder of Spectrum Training Solutions, Inc., offering training in sales, customer service, and negotiation. He is an accomplished speaker and has trained sales professionals from many Fortune 500 companies.