Do you know what is the real cost of your software? Before you reach for a calculator, be forewarned that it's a trick question. Even technology industry analysts and seasoned IT executives have difficulty putting a hard figure on the Total Cost of Ownership (TCO) of today's enterprise application solutions. What makes the equation so tricky is the sheer number of variables that must be factored in, many of which cannot be lined up in a neat column and reconciled, such as issues of security, availability, performance, problem resolution and change management. The End of Software: Transforming Your Business for the On Demand Future, by Dr. Timothy Chou, is a groundbreaking book for business managers and executives that challenges conventional approaches to business software, and proposes new alternatives to managing and maintaining the systems that companies depend on.
Chapter 1 Why Does IT Cost So Much?
Chapter 2 What Has the Industry Done About IT?
Chapter 3 Location
Chapter 4 IT's About the Performance
Chapter 5 You Can Never Be Too Available
Chapter 6 Batten Down the Hatches
Chapter 7 No Problem, No Worries
Chapter 8 The Quick Change Artist
Chapter 9 Repeal Brooks's Law
Chapter 10 New Kids on the Block
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