Written by communication scholars affiliated with Santa Barbara City College, Northern Kentucky University, and Grossmont College, this textbook begins with an overview of interpersonal relationships.
It then moves on to discuss topics like communication and identity, perception, emotions, language, nonverbal communication, listening, relational dynamics, improving communication, and conflict management. A companion CD-ROM contains communication scenarios, video activities, and web resources.
1. A First Look at Interpersonal Relationships.
2. Communication and Identity: The Self and Messages.
3. Perception: What You See Is What You Get.
4. Emotions: Thinking, Feeling, and Acting.
5. Language: Barrier and Bridge.
6. Nonverbal Communication: Messages without Words.
7. Listening: More than Meets the Ear.
8. Communication and Relational Dynamics.
9. Improving Communication Climates.
10. Managing Interpersonal Conflicts.