Strategic Communication in Business and the Profession, Second
Edition, is a comprehensive survey of oral communication skill in the woekplace. In its coverage of the three communication contexts in which oral skills are necessary- interpersonal, group, and public speaking--Strategic Communication covers all phases of the communication process. The text also addresses the current challenges to business communication presented by new technology, the global marketplace, and increased diversity in the workforce.
Part 1 An Introduction to Communication in Organizations
Part 2 Basic Communication Skills
Part 3 Interpersonal Communication Strategies
Part 4 Group Communication Strategies
Part 5 Public Presentation Strategies