The Custom Chip, Inc. case provides students with an opportunity to understand and explore the complexity of a manager's job. The case, set in the semiconductor industry, describes a middle level engineering manager's activities over the course of a day. Students see that this manager-Frank Questin-is faced with a never-ending stream of organizational situations and opportunities to which he can respond. The primary issue in this case is Frank Questin's effectiveness as a manager. The interplay of his personality, job requirements, and environment make the assessment of his effectiveness a challenging task for the students.
1. Management And Leadership
2. Strategy, Planning, And Organizational Culture
3. Organizational Structure And Design
4. Organizational Control, Power, And Conflict
5. Human Resource Management
6. Managing Diversity
7. Motivation And Performance
8. Communication And Group Dynamics
9. Organizational Change And Transformation