The Fourth Edition of this award-winning book provides a comprehensive, up-to-date, and authoritative introduction to the dynamic field of human-computer interaction. Readers learn principles and practical guidelines, which stress that well-designed interfaces are consistent, predictable, and controllable and leave users feeling competent, satisfied, and responsible for their actions.
Based on over 30 years of work in HCI, Ben Shneiderman and coauthor, Catherine Plaisant, cover the theoretical foundations that lead to a thorough understanding of the design process. The authors have integrated coverage of new concepts, such as universal usability, and new innovations in direct manipulation, input devices, collaborative interfaces, wall displays, online help, and information visualization.
Part 1. Introduction
Part 2. DevelopmentProcesses
Part 3. Interaction Styles
Part 4. Design Issues