Small Group and Team Communication integrates theory, research, and practical examples into a clear and logical presentation of how communication works in a variety of professional, social, civic, and personal groups and teams. Through the incorporation of new research and the systems theory framework, extensive examples and updated exercises, the Fifth Edition promotes outstanding discussions in critical issues of diversity, ethics, and technology.
1. Small Groups: Power, Definition, Attraction
2. Small Groups: Communication: A System of Interaction
3. Norms, Roles, Cohesion, and Groupthink
4. Phases of Group Development: Forming, Storming, Norming, Performing
5. Diversity in Groups: The Strength of Different Perspectives
6. Verbal and Nonverbal Communication
7. Listening and Feedback: The Other Half of Communication
8. Group Evolution: Teams
9. Decision Making and Problem Solving
10. Creativity in the Small Group Process
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