English for Cabin Crew Express Series
English for Cabin Crew is part of the EXPRESS SERIES. It is the ideal quick course for flight attendants who need to use English on the ground or in the air. It's also suitable for students who are interested in a career in cabin service and are preparing for an entry test or interview with an airline. It can be used to supplement a regular coursebook, on its own as a stand-alone intensive specialist course, or for self-study. With English for Cabin Crew the sky's the limit.
Key Features of the Book
- Units cover in-flight service, from greeting passengers and boarding, to landing and layover and include a unit on the recruitment
process
- Tip boxes addressing key language points
- Tip boxes highlighting differences between British and American English
- PARTNER FILES to practise typical scenarios, such as meal service, dealing with difficult passengers, and responding to complaints
- STARTER section at the beginning of each unit with warm-up and awareness-raising activities
- OUTPUT section at the end of each unit with warm-up and awareness-raising activitties
- Appendix including answer key, transcripts, and a glossary of useful pharases
Key Features of the MultiROM
- Realistic listening extracts for use with the student's book
- Interactive exercises with audio to practise structue, vocabulary, and listening
1. Introduction to cabin crew
2. Pre-flight
3. Boarding
4. Cabin services and amenities
5. Health and medical issues
6. Safety and emergencies
7. Descent, landing, and layover
8. Getting a job