This course is for people training to work in hotels, restaurants, travel agencies, tourist information centers, and airports, in any job wheere basic communicative competence in English is essential. It is designed for false beginners: people who have studied some English, but who need to improve their communication skills.
Each of the 15 units explores a different communicative area, such as answering the telephone or giving information to customers, and introduces and gives practice in the grammatical structures and vocabulary (including useful expressions) that the student will need in order to communicate effectively. Each unit also offers pronunciation practice.