Motiwalla teaches students the components of an ERP system as well as the process of implementing the systems within a corporation to increase its success. This text covers ERP systems, implementation of these systems, issues involving employees and organizational change, as well as ERP extensions such as Supply Chain Management and Customer Resource Management. This book would be helpful for professionals, top management, and other participants like subject matter experts, involved in an enterprise systems implementation project. Professionals would find this as a good reference for terminology and a knowledge-base for launching enterprise systems.
Chapter 1 Introduction to Enterprise Systems for Management
Chapter 2 Systems Integration
Chapter 3 Enterprise Systems Architecture
Chapter 4 Development Life Cycle
Chapter 5 Implementation Strategies
Chapter 6 Software and Vendor Selection
Chapter 7 Operations and Postimplementation
Chapter 8 Program and Project Management
Chapter 9 Organizational Change and Business Process Reengineering
Chapter 10 Global, Ethics and Security Management
Chapter 11 Supply Chain Management
Chapter 12 Customer Relationship Management
Index