From the most trusted name in reference publishing, the Office Professional's Desk Reference is the new standard admistrative reaource for assistants, office managers, and other needing to set up or maintain a smooth running office. Completely up-to-date, it deals with every aspect of the office professional's job from data management to travel planing. It offers helpful guidance on common tasks such as business correspondence, file indexing systems, and meeting planning. It also addresses more specialized needs such as e-mail etiquette, Internet research, human resources, and much more! Created by a team of office experts, this extraordinary book is a must-have resource for successful office professionals.
Use it to get
- Guidelines and regulations for mailing and shipping
- Current recommendations on office ergonomics and safety.
- An overview of the Internet and computers with details on today's office technology
- Advice on business etiquette for you and your boss!
- Lists of phone numbers, Web addresses and other frequently needed reaources.
- A complete Style Guide including rules of grammar, punctuation, and usage.
Bonus CD-ROM 1001 Essential Letters with samples and templates for every letter you'll need in business!
Chapter 1 Communications
Chapter 2 Other Office Documents
Chapter 3 Office Equipment and Supplies
Chapter 4 Mailing and Shipping
Chapter 5 Computers
Chapter 6 Office Environments and Workstations
Chapter 7 Office Operations
Chapter 8 Organizing People and Time
Chapter 9 Human Resources
Chapter 10 Travel Planning
Grammar and Punctuation Guide
Index