Formerly, Technical Writing, 5th edition, the new 6th edition embraces the multidimensional aspects of a technical communicator. By incorporating a process approach to writing many different technical documents (email, web pages, blogs) coupled with scenarios to bring to life real-world challenges, the text allows students to write successfully. Updated technology tips include the most up-to-date software applications (Microsoft Word 2007 and Vista 2007). The authors' student-friendly style engages students in the writing process and encourages hands-on application as well as discussions about ethics, audience identification, electronic communication, and the role of technical writing in the workplace.
Chapter 1 An Introduction to Technical Communication
Chapter 2 The Communication Process
Chapter 3 The Goals of Technical Communication
Chapter 4 Recognizing and Involving Audience
Chapter 5 Research and Documentation
Chapter 6 Routine Correspondence : Memos, Letters, E-Mail Messages, and Instant Messaging
Chapter 7 Employment Communication
Chapter 8 Document Design
Chapter 9 Graphics : Figures and Tables
Chapter 10 Persuasive Communication
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