How do you turn a diverse group of employees into an effective team? This problem-solving reference spells out guidelines and easy-to-grasp tips and tactics for both team leaders and members. It shows how to manage the human factors and nitty-gritty details that can hamper team woke, explaining how to: define roles and responsibilities, select team members, encourage positive behavior, facilitate participation at team meetings, maintain control, evaluate and reward teams, and determine training needs.
Chapter 1 Getting Started
Chapter 2 Let's Meet: Team Meetings
Chapter 3 Team Behavior
Chapter 4 Problems of Fear and Control
Chapter 5 Team Decision Making and Problem
Chapter 6 Evaluating and Rewarding Team
Chapter 7 Training