Reponsible managers Get Results shows you know how to master the two crucial skills of a responsible manager--problem solving and getting people to work together.
With those skills and the detailed, step-by-step guidelines and procedures the book provides, you will be able to:
- Focus your organization (and yourself) on producing the skills, attitudes, and abilities that form the foundation of responsibility.
- Break down barriers to taking responsibility that exist in society as a whole, as well as in individual and corporate mind-sets.
- Initiate and sustain meaningful change.
- Enhance collaboration and team efforts throughout your organization.
1. Responsibility: Revisted and Redefined
2. Building Responsibility to the Customer
3. Developing Resposibility to the Customer
4. The Responsible Manager as a Problem Solver
5. A Problem-Solving Approach That Works
6. Getting the Right Answer
7. Getting the Right Result
8. Judgment: The Foundation of Responsibility
9. The Rationale for Teams That Work
10. the Design of Teams That Work
11. The Interaction of Teams That Work
12. Keeping Responsible Change Alive