"Supply Chain Strategies: Customer-driven and Customer-focused highlights the main challenges facing organizations wanting to select, design and implement successful supply chain strategies in an increasingly global and competitive environment."
Each chapter discusses the issues, contemporary practices and the lessons to be learned from different industries where successful management of supply chains has improved organizational and industry level profitability.
The text also includes a number of international case studies and vignettes, thereby giving a wide-ranging, global approach to the topic, and a glossary to provide invaluable definitions of key terms.
1. Globalization – global markets and global supply strategies
2. Strategic concepts and the customer-focused,
market-driven supply chain
3. The emergence of supply chain management and supply
chain strategy as a critical success factor for organizations
4. Market-driven and customer-focused supply chain strategies
5. Supplier sourcing, procurement and evaluation
6. Supply chain structures and relationships
7. Supply chain integration and e-business strategies
8. Strategic supply chain cost, value and measurement
9. Inventory management
10. Supply chain profitability, quality and world-class
organizations
11. Logistics and fulfillment strategies
12. The supply chain challenges-strategies for the future