This book is a collection of 23 case studies that provide students with realistic situations for analysis and discussion of organizational communication principles. It contains classroom-tested cases from a variety of contributors who provide slices of organizational life in narrative form. This casebook is useful for teaching conceptual material in the first part of the semester while emphasizing the application of principles in the latter half, or for teaching using application exercises throughout the duration of the course. For readers interested in organizational communication principles.
Section 1 UNDERSTANDING THE ORGANIZATION: STRUCTURE, CULTURE, AND CLIMATE.
Section 2 MANAGING INFORMATION FLOW.
Section 3 UNDERSTANDING INTERPERSONAL ROLES AND RELATIONSHIPS.
Section 4 RECOGNIZING LEADERSHIP AND MANAGEMENT STYLES.
Section 5 BUILDING GROUP AND TEAM EFFECTIVENESS.
Section 6 MANAGING DIFFERENCES AND DIVERSITY.
Section 7 MANAGING COMMUNICATION CRISES.