All the information and examples you need for writing business correspondence for study purposes or for work. A practical approach that's ideal for class, the office, or at home.
- Shows you how to handle enquiries, banking, insurance, personnel, and social correspondence.
- Improves your written style by explaining the language of business correspondence.
- Saves you time – find what you need to know immediately.
1. Letters, faxes, and emails
2. Content and style
3. Enquiries
4. Replies and quotations
5. Orders
6. Payment
7. Complaints and adjustments
8. Credit
9. Banking
10. Agents and agencies
etc.