Lussier's "Human Relations in Organizations: Applications and Skill Building," 9th Edition employs a workbook style approach. This approach is perfect for instructors who want to incorporate activities and exercises into the classroom, and benefits students who want to understand concepts as well as apply and develop skills that they can use in their daily and professional lives. The book provides a balanced, three pronged approach: A clear concise understanding of human relations/organizational behavior concepts. The application of human relations/organizational behavior concepts for critical thinking in the business world. The development of human relations/organizational behavior skills.
Part 1 Interpersonal Skills : Behavior, Human Relations, and Performance Begin With you
1. Understanding Behavior, Human Relations, and Performance
2. Personality, Stress, Learning, and Perception
3. Attitudes, Self Concept, Values, and Ethics
4. Time and Career Management
Part 2 Interpersonal Skills : The Foundation of Human Relations
5. Communications, Emotions, and Criticism
6. Dealing with Conflict
Part 3 Leadership Skills : Influencing Others
7. Leading and Trust
8. Motivating Performance
9. Ethical Power, Politics, and Etiquette
10. Networking and Negotiating
Part 4 Leadership Skills : Team and Organizational Behavior, Human Relations, and Performance
11. Team Dynamics, Creativity and Problem Solving, and Decision Making
12. Organizational Change and Culture
13. Valuing Diversity Globally